What file types you'll meet (.DDD, .TGD and the rest)
The law is the same across Europe (Regulation (EU) No 165/2014), but every download program and every country slaps a different name on the file. That's where the confusion comes from. Don't let the extension scare you: at heart there are two families, depending on where the data comes from. If what you need is to open one right now, jump straight to how to open digital tachograph files.
The ones from your card (.C1B / .TGD)
These come off your driver card: what you've driven, rested and worked over the last 28 days (up to 56 with the Gen2 smart tacho). The .TGD format is standard across several EU regions, and you can open a .TGD online with our reader without installing a thing.
The ones from the lorry (.V1B / .DDD)
These download from the vehicle unit (the tacho box, the "VU"). That's where the fine detail lives: speed second by second, motion sensor faults, tampering attempts, GNSS border crossings and workshop calibrations. For the technical detail of the format, see what the .DDD file is.
How often to download and how long to keep them
No room to slip here: miss a download deadline and you can be penalised for every period that's missing. Learn these three numbers, they're the ones that really matter:
- Your driver card: download it at least every 28 days. Let it drift and you build up gaps nobody can reconcile later.
- The vehicle unit: at least every 90 days. It's the one that cross-checks the odometer against what your card says.
- Keeping them: at least one year, exactly as they came off (don't rename or touch the insides, or the signature breaks), ready for when the DVSA asks for them at a desk-based assessment.
That year of custody carries more weight than it looks (who's responsible, where they're held, what happens when you change employer). We break it down in the guide to legal custody of tachograph files. And if the problem is that your operator is blocking the download of your own data, there's what to do and what protects you.
Why you can't open a .DDD in Notepad
If you've ever tried opening a .DDD in Notepad or Excel, you'll have got a wall of symbols. That's normal: the file is sealed with a digital signature and you need a program that knows how to read that signature from the card or the vehicle. That's what TachoTools does under the bonnet: it takes that unreadable file and turns it into a visual dashboard where you see the gaps and the overspeeds at a glance. If you'd rather do it yourself step by step, we cover it in how to read a DDD file, and so nothing slips past you when checking, in how to analyse .DDD files without errors.
When things go wrong: the errors you ask about most
Most tachograph scares aren't about driving too long — they're the file not reading, the card erroring, or the sensor playing up. The good news is nearly all of them have a known fix. These are the three that come up most:
- The card won't read or keeps asking to authenticate: causes and fix in driver card reading error.
- The motion sensor error shows up, which can also smell like tampering to the DVSA: what it means and how to act in motion sensor error.
- Two cards or two vehicles clashing and not adding up: sort it with the guide to tachograph card conflict. And for the full map of faults, it's in common tachograph errors and problems.